I feel like starting your role by discovering a crucial service wasn't being paid for and therefore was at risk of suddenly going away should be a pretty positive thing.
However 'should' is pretty load bearing there and actual results are probably heavily dependent on management culture and the current state of office politics.
We had a customer once that our automatic billing system tried to reach for 3 months about failing credit card charges (<$5k/mo). Our system stopped the service.. I'm pretty sure their subsequent outage cost their customers millions. Lessons about what it means to have (and be) enterprise customers were learned. Unfortunately the lady who was ignoring our e-mails in her inbox got fired.
However 'should' is pretty load bearing there and actual results are probably heavily dependent on management culture and the current state of office politics.