The point is not that it's 9am in California, the point is that it's the 13th March already, and the first human answer we get, just minutes ago, is a developer of the new 3-man team being assembled to take over that derelict product -that processes millions, by the way. Is this a joke? no, it's just the Google way, it seems. Developers have to give Google 30% of revenue and this is the kind of support they get. Not customer relations, not support, a lone developer of a meager, newly assembled team who used his good sense.