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I can’t help but notice the distinction between between customers _deciding_ and participants being _informed_. Can participants not also decide? Can the decisions not be mutual and decided per-session?

My child uses zoom for school and our family for healthcare - both of those scenarios make us participants. It sounds like we are beholden to the decisions of your customer, the institutions.

I am extremely concerned and intending to initiate discussions and suggesting alternatives promptly this week.



The blog post your company just published confirms this:

Account owners or administrators (“customers”) provide consent. Participants receive notice.

Gross and disappointing.


That's not how consent works in the GDPR legal sense. (But maybe that's not something Zoom USA cares about if an insignificant amount of profit comes from EU.)




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