I guess I (and to be honest, reviewers at large at the time) just have a very different definition of "pretty terrible". Sure, it was easy to see how it wasn't "fully complete", but I think that is true of literally every brand new product.
And to take two of your examples, multitasking and 3rd party software, yeah, other pocket computers had them, and they generally sucked hard (see, Windows Mobile). Even the lack of copy/paste - other phones had them, but there was (and honestly still is) considerable debate over how it should be implemented given multitouch was new.
And to take two of your examples, multitasking and 3rd party software, yeah, other pocket computers had them, and they generally sucked hard (see, Windows Mobile). Even the lack of copy/paste - other phones had them, but there was (and honestly still is) considerable debate over how it should be implemented given multitouch was new.