Hyundai is notorious for shitty dealers and service, to the point that people hesitate to purchase from their luxury brand, Genesis, to avoid these dealers. Meanwhile, I've heard of Koreans who confirm that the company's branches in Korea have much better dealers. Something seems off, then. Could it be the corporate greed and lousy US regulations that have allowed Hyundai to keep their shady tactics for decades in America?
Genesis barely had any "dealerships" and most times people could not get service much of anywhere for those cars, which is a major turnoff. Also, having to walk into a Hyundai dealership is like taking the train from Philly to Camden.
I have an Ioniq 5 and I have had nothing but perfect experiences with my Hyundai dealer. Both for sales, and service. Not that service has been much of a thing, since EVs require so little service.
It's also clearly not just me, as the Ioniq 5 has been rated the EV of the year several years running by multiple publications.
