I think the point is that we all want a robot to do the laundry and pack the dishwasher, but basically no one wants to be greeted by a robot when they arrive at a hotel.
They are selling it the way AI has been sold. This will replace everyone's jobs. Thing is everyone is tired now, so many pointless layoffs, massive bubble, "AI-First"-desperate-ass companies.
I'd love to be greeted by a robot when arriving at a hotel. Of course there's the novelty factor, but even without that, self-checkouts show that many people prefer interacting with a machine over a human for service.
More importantly, who wants to stand behind a desk 8 hours a day and handle fussy customers? Probably some people, but the main motivation for the average hotel clerk is receiving money. Can we reorganize the economy so robots perform this kind of mundane work, while humans still receive money but can spend their time on more meaningful activities than standing behind a desk? I think a future like that is possible although it remains to be seen whether we will get it.
They are selling it the way AI has been sold. This will replace everyone's jobs. Thing is everyone is tired now, so many pointless layoffs, massive bubble, "AI-First"-desperate-ass companies.
Who will buy the robots if we are all unemployed?