Here's one reddit thread about it: https://www.reddit.com/r/Keychron/comments/j28yzg/k2_v2_does...

seems like there's a workaround but obviously far from ideal.

edit:

actually this may be the one I remember seeing at the time: https://www.reddit.com/r/Keychron/s/Dewr2dbVNX

This workaround?

"For anyone finding this thread like I just did, all it took for me was plugging the keyboard into a usb 3.0 slot"

supposedly but i don't believe that worked for me at the time (I was connecting it to an m1 Mac Mini, which I believe has usb4 ports).