Yeah but at least if you can get them to that bar or at least "Open Location" you can semi-predictably get them to a website where you can get the problem solved or narrowed down.
Once you obscure URLs, web browsers become _impossible to support_. Of course Google doesn't care, because support isn't part of their lexicon.
It's easier to direct them to it because it always has the same prompt text. "Do you see a box that says 'Search Google or type URL?'? Great, type this into it..."
The thing that's harder is getting them to read the url back to you.
Once you obscure URLs, web browsers become _impossible to support_. Of course Google doesn't care, because support isn't part of their lexicon.